Privacy Policy






MIDWEST FEDERAL EMPLOYEES CREDIT UNION PRIVACY NOTICE


Midwest Federal Employees Credit Union is committed to providing you with financial products and services to meet your needs and help you reach your financial goals.  We are required by law to give you this privacy notice.  If after reading this notice you have any questions, please contact us at 233-4723 or 800-235-7981.

What follows is a description of the information we collect and disclose, including the parties who receive nonpublic information from us as we conduct the business of the credit union.

 

CATEGORIES OF INFORMATION WE DISCLOSE AND PARTIES TO WHOM WE DISCLOSE


 We collect information about you from the following sources:

  • Information we receive from you on applications and other forms;
  • Information about your transactions with us or others;
  • Information we receive from credit reporting agency;
  • Information obtained when verifying the information you provide on an application or other forms.  This may be obtained from your current or past employers, or from other institutions where you conduct financial transactions.

 

HOW WE PROTECT YOUR INFORMATION


We do not disclose any nonpublic personal information about our members and former members to anyone, except as permitted by law.

We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.  To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide.  We do not permit these companies to sell the member information we provide to other third parties.

 

WHAT MEMBERS CAN DO TO HELP


We restrict the access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.  We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

 

INFORMATION WE COLLECT ABOUT YOU


Midwest Federal Employees Credit Union is committed to protecting the privacy of its members.  Members can help by following these simple guidelines:

Protect your account numbers, card numbers, PINs (Personal Identification Number) and passwords.  Never keep your PIN with your debit card, which can provide free access to your accounts if your card is lost or stolen.

Use caution when disclosing your account numbers, social security numbers, etc. to other persons.  If someone calls you, explains that it is on behalf of the credit union and asks for your account number, you should beware.  Official credit union staff have access to your information and will not need to ask for it.

Keep your information with us current.  It is important that we have current information on how to reach you.  If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.  If your address or phone number changes, please let us know.

Let us know if you have any questions.  Please do not hesitate to call us -- we are here to serve you.

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